Internal activities
Quality assurance
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Quality means that our analyses are reliable and traceable at all times. We take your questions, issues and complaints seriously. We don’t want to make the same mistake twice.
Our quality management system complies with the international standard DIN EN ISO/IEC 17025:2018. Our employees not only implement this system; they also keep developing it – and they live it.
This includes
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Round robin tests
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Quality control charts
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Measurement uncertainty
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Standard operating procedures
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Validation
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Complaint management
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